How can we help ?
You can also browse the topics below to find what you are looking for.
What if the recipient is not home?
Calling the user and receiver before heading there is one of the best practices as GoLoger. The contact number will be available when you’ve accepted the job. If the Receiver is not available at the moment you arrived, please call the User (the person who you take the item from) and receive a clear instruction on where and whom to leave the item.
I’m involved with an accident on delivery
GoLog is committed to the safety of our drivers and parcels. If you have been involved in an accident, please make sure that you are safe. Immediately notify police and paramedics if necessary. Please let us know what happened by sharing details that will help us to support you. We will get in touch. [click here]