FAQ Center

Begin typing your question. If we don't have an answer for it in our FAQ Center, please leave us a message on our Contact Us page.

How can we help ?

You can also browse the topics below to find what you are looking for.


How are the charges for Golog?

Our charge will be based on distance on average RM1 per KM, depending on the vehicle you choose. ***Any additional services will be charged.

My parcel is lost or damaged during delivery?

All Gologers are traced by our system as a live tracker. As a consumer, please bear in mind that you will be able to see the location of the Gologer sending your items. If you find any unusual behaviour of the Gologer, e.g. taking routes that is unusual or gone missing, please notify us. For any damaged and lost parcels, we will investigate the matter on a timely manner. If the Gologer is found guilty, we will penalize the personnel and the refund will be paid back.